Technology | Page 3

For decades, customer communications have been defined by long queues, rigid scripts, and the dreaded sound of hold music. For many customers, it felt less like service and more like endurance training. That frustration has led companies to explore alternatives. The call center model with its spiraling costs and long processes, is being steadily rewritten. […]

In today’s fast-changing retail landscape, innovation is no longer just an advantage; it’s a necessity. DreamSofa has new ideas for how customers interact with furniture design and purchasing by leveraging AI technology with its DreamStudio platform. This represents not only a new way to shop for furniture but also a compelling example of digital transformation […]

A New Generation of Leadership Many industries are shaped by early adopters and leaders, but rarely do they emerge before their mid-twenties. Hichem Maloufi is an exception. He is not simply a developer but a researcher and a leader who has managed to transform personal curiosity into a company with global reach. At only 21, […]

The ongoing growth of AI tools that can generate code from scratch has created a new wave of challenges for cybersecurity. Traditional security testing methods are struggling to keep up with the speed at which modern applications are built. And as vulnerabilities multiply, companies face growing risks without tools capable of matching the pace and […]

For decades, cognitive health has been underserved compared with many other areas of medicine. Many commonly used clinical tools for assessing early brain function deterioration are either not sensitive to subtle impairments or are outdated, with paper-and-pencil tests still widely used. These assessments often require highly trained professionals and are difficult to scale. “Some of […]

Trust has become one of the rarest commodities online. Scams spread faster than text messages, and ghost calls interrupt our evenings.

Here's how to manage it

David Natroshvili, founder and CEO of SPRIBE, has built a career around connecting digital entertainment with live events, showing how technology companies can create stronger ties with global audiences through partnerships. Through selective partnerships with organizations like UFC and AC Milan, Natroshvili is exploring new ways to integrate digital entertainment with real-world experiences, an approach […]

The global energy system is straining under the weight of outdated design. Large power stations and sprawling transmission lines once suited the industrial age. Today, they struggle to integrate renewable technologies, electrified transport, and rapidly rising digital demand. Costs of grid expansion remain high, and resistance to new infrastructure is growing. The result is a […]

AI-powered cell culture and robotics are taking biomanufacturing to new heights - faster, smarter, and more sustainable than ever before.

In a landscape overwhelmed by data yet starved of clarity, the UK is confronting an urgent crisis in how businesses and governments process and make sense of information. With global tensions escalating and regulatory challenges intensifying, the demand for clear, actionable intelligence has never been more pressing.

The oil and gas industry has long stood at the center of both economic power and public criticism. For many, it evokes images of environmental damage, corporate dominance, and global volatility. Yet for businesses and communities across the UK, fuel remains the lifeblood of daily operations, from logistics fleets delivering essential produce to hospitals and […]

Addressing workforce anxiety around AI adoption in manufacturing

Rob Hicks turned a simple idea into the UK's largest TV out-of-home network, reshaping how brands connect with audiences in public spaces

When someone falls victim to a scam, the financial loss can be significant, but what often stands out even more is the deep sense of shame. The hardest part isn’t always losing money. It’s the question that lingers, leaving one to wonder how it could have happened. And that’s the thing. Scams can happen to […]

Building tailored software for critical physical operations means rethinking corporate tech - because productivity challenges here are unlike anywhere else.

Emma Obanye grew up watching survival-driven hustle in Hackney, long before entrepreneurship was a buzzword. Today, the OneTech founder is reshaping what inclusive innovation really looks like - and why wellbeing, identity and capital-efficient growth matter more than ever.

One entrepreneur's mission to future-proof the public-sector

Retail is a huge global industry, yet much of its decision-making still happens in the dark. Product assortments, merchandising strategies, and store designs are often locked in months before they are tested with consumers. Changes made after implementation cost up to twenty times more than adjustments made in the design stage, yet brands have had […]

Entrepreneurs are feeling the pinching sting of deepfake fraud.

I've spent much of my career building businesses across sectors as diverse as biotech, mining,and real estate. But in recent years, I've begun to ask myself a profound question: 'how can wecontinue to feed a growing global population without devastating the planet or causing sufferingto billions of animals?'

How Must Have Ideas reimagined teleshopping with custom-built tech and a customer-first approach.

The start-up creating the internet's immune system

Will Pearson is more than a young entrepreneur—he's an award-winning innovator tackling a global crisis through business.

When Nelson Sivalingam co-founded HowNow, it wasn't because he spotted a gap in the market. It was because he saw a much bigger hole in the future.

How digital health is outpacing the system