Retail Businesses

When your budget is lean and your category is built for the high street, you can’t always out-advertise bigger rivals—but you can out-serve them. Glasses2You, an online eyewear retailer, decided to compete on confidence: helping reduce doubts a shopper may have before they click ‘buy,’ supported by fast, human assistance and a public promise of […]

Retail is a huge global industry, yet much of its decision-making still happens in the dark. Product assortments, merchandising strategies, and store designs are often locked in months before they are tested with consumers. Changes made after implementation cost up to twenty times more than adjustments made in the design stage, yet brands have had […]

How Must Have Ideas reimagined teleshopping with custom-built tech and a customer-first approach.

How UK retailers can spot fraud before it happens