Leadership
Happy Staff = Happy Customers
Why your employee experience (EX) and customer experience (CX) are one and the same
Gaelle Devins
Chief Customer Officer and Member of the Executive Board at Breitling
Gaelle Devins is Chief Customer Officer & Member of the Executive Board at Breitling, a leadership specialist of 23 years, and author of Flow Leadership. Out July 3rd, the book lifts the lid on a powerful new style of leadership – Flow Leadership – which empowers individuals, teams, and entire organisations across the globe to thrive together, feel their best, and produce their best work.
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